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How To Create And Edit Users

Last updated: 19th July 2024

Creating Users

  1. Go to the URL https://manage.tenkites.com
  1. Enter your email address and password and click ‘Log In’:
  1. From the home page navigation bar on the left side of your screen, select the Admin ‘Cog’ icon. Then click ‘User Management’ and ‘Users’:
  1. Select ‘Add New User’ in the top left corner:
  1. Within the ‘Details’ tab: 
  • Enter the new user’s: Email address, First and last name, Password, repeated
  • Set the portal access ‘Site’ toggle to yes
  • Ignore the Administrative Permissions

  1. Within the ‘Permission Groups’ tab, select the relevant brand Unit and ‘Cookbook’ permission group from the drop-down menus then click on the green save button on the right of the screen:

  1. Click ‘Save User’ in the top left again and you will receive acknowledgement that your changes have been saved:

Editing/Copying User Records

  1. Edit a user’s record from the home page navigation bar on the left side of your screen by selecting the Admin ‘Cog’ icon. Click ‘User Management’ then ‘Users’:

  1. Select the green ‘Edit’ icon to reset a password, change a brand unit etc. 

  1. You can copy a user record by clicking on the teal ‘Copy User’ button and view a record by clicking on the ‘eye’ icon
  2. You can disable a user’s record to remove their access to the system temporarily or permanently within the ‘Details’ screen. NB: If the user is an Admin user, you will need to remove this level of access from their permission group and save the change before you can disable the record. 
  3. You can delete a user from the system by selecting the ‘X’ icon and confirming that you wish to delete the record. 

Once deleted there is no way to recover them, they’ll need to be created again if they require access.

  1. Save any changes made and you will receive acknowledgement once saved.