Users who sign up via a custom sign-up page are activated immediately upon registration.
Accounts which are added manually through the licence management platform are not active until you click the ‘Activate‘ button:
Inactive accounts will appear in orange in the management platform, and may be activated in batch by clicking the ‘View’ button:
This will show all inactive users. Click ‘Activate All Users’ to activate in batch:
Once an account has been activated by the administrator, the user will be sent an email with their login details.