BM
Transforming Catering with Nutritics: A BM Success Story
Find out how BM uses Nutritics to enhance guest satisfaction, ensure compliance and implement sustainability.
BM
- UK Contract Caterer
- 19,929 recipes and 573 menus in Nutritics
- Uses Nutritics for Recipe Management, Carbon Labelling and Sustainability Education
Customer Background
BM serves around 75,000 daily meals across ~140 UK sites via a mix of all-day restaurants, lively cafés and exquisite fine dining, with food freshly prepared on-site. Its client base includes finance, legal, education, media, health, technology, schools and factories.
BM is one of the first contract caterers to achieve the EcoVadis Bronze Award, which recognises companies for their sustainability performance and achievements, and the first to be named the Sustainable Restaurant Association’s ‘Sustainable Caterer of the Year’ three years in succession.
The Challenge
BM needed a solution to simplify operations, meet compliance demands and empower chefs, all while maintaining exceptional service.
Here’s what their ideal solution needed to achieve:
- Create easy recipes
- Support compliance
- Link to all BM suppliers
- Remove risk and complexity
- Be configured to clients’ needs
- Empower chefs and remove onerous manual tasks
The Solution
BM worked closely with Nutritics to integrate their 19,929 recipes and 573 menus into our recipe management system. The process involved:
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Analysing and Reformulating Recipes
Using Nutritics’ recipe management system and suggestions in the software, BM was able to make dishes more nutritious by swapping out ingredients, and support with food claims and compliance with food law.
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Linking all BM Suppliers
We helped BM in organising their recipes and menus, enabling seamless sharing across multiple locations. Additionally, we facilitated supplier uploads of allergen and nutritional information to support compliance.
“We feel supported and guided by Nutritics, it’s easy to scale as we grow. I have monthly meetings with the Nutritics team, and they are quick to respond if we need help in between. I can’t imagine running such a complex catering operation without Nutritics. We would – and do – recommend Nutritics to other contract caterers wanting to streamline menu management, improve their eco credentials, reduce risk and engage with their chefs.”
Sally Grimes | Quality Standards Manager
The Results
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The Needs of Individual Sites
BM prides itself on high levels of outlet autonomy. Nutritics facilitates customer-focused menus and provides individual pricing and insights into locations.
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Compliance with Food Law
As BM grew, meeting customer needs and complying with legislation became more challenging. Nutritics is an easy to use management system that facilitates accurate nutrition, allergen and carbon footprint data on recipes and menus.
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Improved Efficiency
BM wanted to remove onerous manual tasks for their chefs. With Nutritics, recipes are quick and easy to create and stored in one place. Food data is synced in real time to all of BM’s suppliers.
